Terms

This agreement

These terms apply when you use Spilr — whether you are a creator with an account, or someone sending a message without one.

Spilr is operated by Spilr LLC, a limited liability company registered in the State of Wyoming, United States, at 30 N Gould St, STE R, Sheridan, WY 82801. "We" and "us" below mean that company.

Sending a message means accepting them. We say so on the page before you send, rather than burying it here.

Who can use Spilr

You must be 18 or older. This applies to creators and to anyone sending a message.

You must not be barred from using our services under the laws that apply to you, and you must not use Spilr where doing so would break local law.

What Spilr is, and is not

Spilr is a platform. Creators publish prompts and responses; people send messages and, if they choose, money. Everything a creator writes is theirs, not ours.

Spilr is the merchant of record for boosts: a boost is paid to us, through our payment provider. We hold the creator’s share of it until they withdraw it. We do not sell anything a creator offers.

We do not promise that a creator will reply to you, or reply within any period. There is no such promise anywhere in the product and there is not one here.

Creator accounts

You are responsible for what happens under your account and for keeping access to it secure.

The details you give us have to be accurate and kept up to date. A payout that fails because a name does not match a bank account is a problem only you can fix.

Your username must not be one you have no right to use, and we may reclaim a username that impersonates someone else.

People sending messages have no account, by design. Nothing in these terms requires one.

Plans

Spilr has two plans for creators. Free costs nothing and does not expire. Pro costs $10 a month or $72 a year, the same in every country, and renews at the end of each period until you cancel.

Pro is sold through the App Store, so Apple holds the billing relationship and Apple’s terms govern the charge. Cancel there; we cannot cancel or refund it for you. When Pro ends, your account moves to Free. Refunds covers this in full.

Before you subscribe we show you the price, how often it renews and how to cancel, on a single screen.

Your plan never affects money you have earned. A balance you are owed is paid out on either plan, and whether Pro is active, lapsed or cancelled — it is your money and it is not ours to hold.

Boosts

A message can carry a boost. It buys priority in the creator’s inbox, and nothing else — a boost is not a purchase of a reply, and no creator is obliged to respond.

Spilr keeps a service fee on a boost: 7% on Free and 4% on Pro, at the rate of the creator’s plan when the boost is sent. The person paying is charged exactly the amount they chose, and the fee comes off the creator’s side.

The payment provider’s fees come off the creator’s side too: its fee for processing the payment, and its fee for converting the currency when the person paid in a currency other than the one the creator settles in. The provider sets them, not us, and they vary with how and where the person paid. When a boost is converted, Spilr may also add a markup to the exchange rate. The record of each boost in the app shows what was charged, what each fee took and what reached the creator’s balance.

There is nothing to unlock and nothing sold to a reader. A published response is free to read, and the creator may remove it at any time.

Payouts

We hold your share of each boost until you withdraw it. Nothing is paid out automatically: you withdraw it when you choose, to a bank account in your own name, once payout setup and any identity checks our payment provider requires are complete. In some countries payout setup opens an account with that provider in your name, under its terms; your money is not held in it.

Amounts are held in the currency you settle in. Where someone paid in a different currency, the provider converts it, its fee for converting comes out of the boost, and both sides of the conversion are recorded. A payout is made in the currency you already hold, so it is not converted again.

Spilr charges nothing to withdraw. Where the payment provider charges a fee for the transfer, it is deducted from the amount withdrawn. The provider sets that fee when it makes the transfer, and it is shown on the withdrawal’s receipt with the amount on its way to your bank. The provider also sets the smallest and largest amount a single transfer can carry.

You are responsible for any tax on what you earn. We do not withhold or advise on it.

Other services and links

Spilr works with services we do not run: the payment provider that holds funds and pays creators, the App Store, which sells Pro, and whatever a creator chooses to link to from their own page.

Using one of those means accepting its terms as well as ours. What it does with your data is covered by its policy, not ours, and a video a creator links to plays on the platform it came from under that platform’s rules.

A link appearing on a page we host is not an endorsement of what is on the other end.

Your content

What you write stays yours. We do not claim ownership of a prompt, a message or a response.

By publishing a response you give us the licence we need to host and display it, and to generate the share cards and previews that the product is built around. That licence exists to run the service and for no other purpose.

Removing a response withdraws it from public display. Copies already shared elsewhere are outside our reach, which is true of anything published on the internet.

Our intellectual property

The Spilr name, the mark, the apps, the software behind them and everything on our own pages are ours or licensed to us.

While these terms are in force you may use Spilr for what it is for: running your page, sending messages, reading responses. That permission is personal, non-exclusive and cannot be passed on. It does not extend to copying our software, reselling access, scraping the service, or using our name or mark in a way that suggests we endorse something we have not.

Share cards are the deliberate exception. They carry our mark because we make them for you to post.

Copyright complaints

If something on Spilr copies work you own, email help@spilr.app with: what the work is, a link to the copy, a statement that the use was not authorised, how to reach you, and confirmation that what you are telling us is accurate.

We remove infringing content, and we close the accounts of people who infringe repeatedly.

If something of yours was removed and you think that was a mistake, reply to the notice we sent and say why. We will look again, and we will say what we decided.

What you must not do

• Send or publish sexual content involving minors, credible threats, or someone’s private identifying information.
• Harass a person, or use Spilr to organise harassment.
• Send spam, scams, or attempts to move someone off-platform to defraud them.
• Impersonate someone else.
• Interfere with the service, or try to reach parts of it you have not been given access to.
• Use Spilr to launder money or to move funds for a purpose other than the one shown.

Moderation

Messages are checked automatically. **Nothing is refused and no boost is kept for a message nobody received** — every message reaches the creator, and what the check decides is how plainly it is put in front of them. The most serious categories arrive sealed and labelled, for the creator to open, or to delete and block the sender without seeing.

Suspected child sexual abuse material is preserved and reported to the National Center for Missing & Exploited Children as United States law requires.

Content we hold back never appears on a public page.

Safety describes the tiers and what happens after a report.

Inactive accounts

If a creator account goes unused for twelve months we may restrict or close it. We email you before we do, at the address on the account.

A balance you are owed is not forfeited by inactivity — that money is yours and being away does not change it. If we close an inactive account we still pay out what is owed, subject to the payment provider being able to reach your bank account.

Where the unclaimed-property law of the place you are in requires money nobody has claimed to be handed to an authority instead, we follow it, and we tell you before we do.

If something goes wrong

Email help@spilr.app. We aim to reply within three business days.

Disputes and chargebacks over a payment are handled by our payment provider, not by Spilr. If you dispute a charge with your bank, it runs through the provider’s own process and the provider decides the outcome; we do not decide it and cannot overturn it.

Where a dispute goes against a boost, the provider takes the amount back from the balance of the creator it was paid to, together with any fee it charges for the dispute.

Suspension and closure

We may suspend or close an account that breaks these terms, that puts other people at risk, or that we are required to act on by law or by a payment provider.

Where we can, we will tell you why and give you a way to respond. Where the reason is a legal obligation or an ongoing investigation, sometimes we cannot.

You can close your account at any time by emailing us. We will pay out a balance you are owed first.

Limits

Spilr is provided as it is. We do not warrant that it will be uninterrupted, or that a creator will behave the way you hoped.

We are not liable for what a creator or a message sender writes. Where the law allows us to limit our liability, we limit it to the amount you have paid us in the twelve months before the claim.

Nothing here limits liability that cannot be limited by law — including for death or personal injury caused by negligence, or for fraud. If you are a consumer, your statutory rights are unaffected.

If you cause us a claim

If someone brings a claim against us because of what you did on Spilr — what you published, how you used the service, or a part of this agreement you broke — you agree to cover what it costs us to deal with it, including reasonable legal fees.

This does not apply to anything that was our own fault, and if you are a consumer it takes away none of the rights the law gives you.

Governing law and time limits

Email us first. Most disputes are settled that way in days, and this section is for the ones that are not.

A claim about Spilr has to be brought within one year of the thing it is about, unless the law where you live gives you longer — several places do, and where they do, their period applies instead of ours.

These terms are governed by the law of the State of Wyoming, in the United States, where Spilr LLC is registered. Where something has to go to a court, it goes to the state or federal courts sitting in Wyoming.

If you are a consumer, none of this removes the protection of the law where you live, or your right to bring a claim in your local courts.

Changes to these terms

We update these terms when the product changes. The date at the top of this page is the date of the current version.

Where a change materially affects you, we will tell creators by email before it takes effect.

The rest of the agreement

These terms, with the Privacy policy, the Safety page and the Refunds page, are the whole agreement between us. Nothing said before them overrides them.

If a court finds one part unenforceable, the rest stays in force.

Not enforcing something once does not mean we have given it up.

We may transfer this agreement to a company that acquires Spilr; you cannot transfer it to someone else. Nobody other than you and us can enforce it.

Contact

Email help@spilr.app. It reaches a person, and it is the address for legal notices as well as support.

The company behind Spilr is Spilr LLC, registered in the State of Wyoming, United States. Post reaches it at 30 N Gould St, STE R, Sheridan, WY 82801, and its phone number is +1 307 683 8075. Email is faster than either.